Where your chats live
Your chats exist only on your devices. Our server passes sealed messages along and keeps no copy once they have arrived.
So losing your only device loses your chats. A second device or an export protects them.
- Open Settings, then "Storage". Open Storage
- It says "Protected" when another of your devices that finished linking holds your chats and was heard from lately, or "At risk" when they are only on this one.
- While it says "At risk", "Add a device" and "Recovery phrase" are right there.
"Ask the browser to keep KUVRT's data" asks the browser not to clear KUVRT when space runs low.
On Android the browser can still delete it when the phone runs low on space. There a second device or an export is what keeps your chats.
These remove KUVRT's data from a device:
- Clearing the browser's site data or history for kuvrt.com.
- A browser set to clear its data when it closes.
- Deleting the browser, or deleting KUVRT from your home screen.
- On iPhone and iPad, Safari after 7 days without a visit. KUVRT on the Home Screen keeps its data.
- On Android, the browser when the phone runs low on space.
Still stuck?
Email contact@kaiserbyte.com and say which topic you read.