Save your recovery phrase
Your recovery phrase is 24 words. It is the master key to your KUVRT: whoever has it can act as you.
On a new device it brings back your KUVRT, your contacts and your settings. It never brings back your chats. Those come only from another of your devices or from an export.
- Open Settings, then "Recovery phrase". Open Recovery phrase
- Tap "Show the words" when nobody can see your screen.
- Write them on paper, tap "Save as a file to print", or tap "Copy to a password manager" and paste them there.
- Under "Check what you wrote down", type the three words KUVRT asks for and tap "Check and finish".
A wrong word says "That is not what is written. Look at the words again." and KUVRT asks for three other words.
KUVRT shows the words only on the device where you started, and only until you finish the check. After that it forgets them, and your copy is the only one.
- Keep it on paper or in a password manager, where only you can reach it.
- Do not keep it in a folder that syncs to a cloud, in a notes app or inside KUVRT.
- A copied phrase sits on the clipboard, which some devices share. Paste it straight away.
What this cannot do
- Nobody can recover a lost phrase, not even us. Without it and without a working device, your KUVRT is gone.
KUVRT never asks for your recovery phrase or your password. Anyone who does is not us.
Still stuck?
Email contact@kaiserbyte.com and say which topic you read.