Lost or stolen phone
Act fast. Whoever holds your phone while KUVRT is open on it can read your chats and remove your other devices.
Remove the lost phone from another of your devices. It stops receiving messages at once.
- On another device, open Settings, then "Devices". Open Devices
- Tap the lost phone, then "Remove device", and confirm with "Remove device".
If it was your only device, restore from your recovery phrase on a new one. That cuts off the lost phone too. Your chats come back only from an export.
What this cannot do
- Removing it cannot wipe what is already on the lost phone. The app lock, if it was on, keeps KUVRT closed there.
If you get it back, it says "This device was removed". Its chats stay there:
- "Read your chats" opens them to read. Nothing can be sent from it.
- "Export your chats" saves them in a file.
- "Link again" deletes everything on it first, then links it to your other devices.
Still stuck?
Email contact@kaiserbyte.com and say which topic you read.